1. Q:Are you a factory or trading company?
    A:vggift is a trading company which help our customers to develop more relevant items.we have about 10 partner factories, Most of our partner factories are in Zhejiang province, which ensure us to check samples and production anytime.
  2. Q: What’s your MOQ?
    A: It depends on the items. small furniture, table, chair, stool MOQ200pcs. wooden lantern, metal lantern, 500pcs .solar lantern, solar plastic , LED lamp string 3000pcs.
  3. Q:Can we just order in small quantity?
    A:It depends on the selected items. If we have available material in stock,, we would like to provide with you in small quantity.
  4. Q:What’s the delivery time?
    A:It usually takes about 30-45 days to produce an order after we received the deposit. But the exact delivery time might be different for orders.
  5. Q: How could I get samples?
    A:Pls place a sample order indicating your requirement about the order, and inform us your company name. Our sales person will make a sample PI for you accordingly. We provide Free Sample for you to test the quality, and would prefer freight prepaid. When sample value exceed $30, we may ask for sample cost.
  6. Q: How much the Courier freight will be for the samples?
    A: Courier freight depends on the quantity, weight and carton size and distance.
  7. Q: How can I pay the money?
    A:We accept T/T, L/C for the large quantities order. Also Western Union and Pay Pal will be acceptable for the trial order and sample order.
  8. Q: How can I get your price list?
    A: Please leave your contact info such as Email/WhatsApp/Trade manager, and inform your requirement about the exact items, such as package, Specs qty etc. That would help our sales person offer an accurate quotation. Thank you.
  9. Q: How long will you reply after receiving the inquiry ?
    A: We will reply our customer’s inquiry within 24 hours.
  10. Q: Do you provide OEM,ODM service?
    A: We have abundant experience in OEM and ODM. Welcome to talk details with us!
  11. Q:What is your company’s privacy policy?
    A:we respect all our customers and keep all the customer information confidential. We will enter into a confidentiality agreement with the third party, trying to control the information is not leaked, to ensure that each customer’s information is absolutely confidential security.